Acceptance of Terms
These Terms and Conditions ("Terms") govern your use of the Emmaus Publishers website (www.emmauspublishers.com) and any publishing, design, editing, or marketing services you purchase from Emmaus Publishers ("we," "us," "our," "Emmaus Publishers"). By using our Site or engaging our services, you ("you," "client," "author") agree to these Terms. You must be at least 18 years old, or have the legal authority to enter into this agreement on behalf of yourself or an organization, to use our services.
This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. It applies to visitors to our Site and to authors and clients who work with us.
Our Services
Emmaus Publishers provides book publishing services exclusively for Christian and faith-based authors, including:
Publishing services — self-publishing guidance, Amazon publishing, e-book and print book publishing, printing, and distribution
Design services — cover design, formatting, typesetting, e-book and print formatting, and illustration
Editing services — proofreading, copy editing, manuscript editing, Scripture and Bible reference review, and spell/grammar review
Marketing services — book launch marketing, author social media marketing, press release services, Amazon marketing, book promotion, author branding, podcast outreach, and church/ministry outreach
The specific scope, deliverables, pricing, and timeline for your project will be detailed in an individual service agreement or proposal ("Service Agreement") provided to you before work begins. Where these Terms and your Service Agreement conflict on project-specific details, the Service Agreement controls.
Payment Terms
Projects are billed on a deposit-plus-milestone structure:
A deposit is required before work begins on your project.
Remaining fees are billed at defined milestones as your project progresses (e.g., after each major phase of editing, design, or marketing work is completed).
Final deliverables are provided once all outstanding milestone payments have been received.
We accept payment via Stripe and/or PayPal. All fees are in U.S. dollars unless otherwise stated in your Service Agreement
Late or missed milestone payments may pause work on your project until payment is received.
Revisions
Revision rounds included with your project depend on the specific service package you've purchased:
Premium packages include unlimited revisions, within the scope and creative direction of your original project brief.
Other packages include a set number of revision rounds, as specified in your Service Agreement.
Requests that go beyond the revisions included in your package, or that represent a substantial change in scope or direction from the original brief, may be billed at an additional rate.
Turnaround Times
Estimated turnaround times for your project will be provided in your Service Agreement based on the scope of work and our current project schedule. These are estimates, not guarantees, and actual delivery may be affected by factors including the complexity of your project, how quickly you respond to revision requests or provide required materials, and seasonal demand. We'll communicate proactively if we anticipate a delay.
Cancellations and Refunds
If you cancel a project that is already underway:
You will be refunded for any portion of paid fees that corresponds to work not yet completed or delivered.
Fees corresponding to work that has been completed and approved by you including approved milestones, drafts, or deliverables are non-refundable.
Cancellation requests must be submitted in writing to info@emmauspublishers.com.
We'll provide a written summary of what's been completed, what remains, and the corresponding refund amount within a reasonable time after receiving your cancellation request.
Intellectual Property and Content Ownership
You own your manuscript. You retain full ownership and copyright of your manuscript and all original written content you provide to us, both before and after we work on it. Emmaus Publishers claims no ownership over your underlying work.
Limited license to us. By submitting your manuscript and related materials, you grant Emmaus Publishers a limited, non-exclusive license to reproduce, edit, format, and otherwise use your content solely as necessary to perform the services you've contracted us for.
Custom design deliverables. Upon full payment, ownership of custom design work created specifically for your project such as cover art and interior layout files transfers to you.
Portfolio and marketing use. We may wish to feature completed book covers, projects, or client testimonials in our portfolio and marketing materials. We will request your separate written permission before doing so we won't use your project to promote our business without asking first.
Third-party content is your responsibility. You are responsible for securing any necessary rights or permissions for third-party material included in your manuscript including quoted works and Scripture translations. Note that while the King James Version is in the public domain, many modern translations (such as the NIV or ESV) are copyrighted and require permission from the publisher to reproduce beyond limited fair-use quotation. You agree to indemnify Emmaus Publishers against any claims arising from third-party content you provide without proper rights.
Our Christian Mission and Content Standards
Emmaus Publishers exists to serve Christian and faith-based authors. Because of this mission, we reserve the right to decline, pause, or discontinue a project if its content directly conflicts with the foundational Christian values on which Emmaus Publishers was founded. Where possible, we'll discuss any such concerns with you directly before making that decision.
Client Responsibilities
To keep your project on track, you agree to:
Provide accurate contact, billing, and project information
Respond to revision requests, approvals, and questions in a timely manner
Supply any materials needed to complete your project (manuscript files, author photos, brand preferences, etc.) by agreed deadlines
Secure any necessary rights or permissions for third-party content included in your manuscript (see Section 7)
Delays caused by late client feedback or missing materials may affect your project's turnaround time.
Confidentiality
We treat your manuscript and project materials as confidential. We will not share your content outside the scope of delivering your contracted services including with any contractors we engage on your project without your consent, except as described in our Privacy Policy or as required by law.
Disclaimers
Our services are provided on an "as is" and "as available" basis. While we bring genuine expertise to every project, we do not guarantee specific outcomes including book sales, bestseller status, search or marketplace rankings, review counts, or social media growth. Publishing and marketing results depend on many factors outside our control, including market conditions, reader response, and platform algorithms.
Limitation of Liability
To the maximum extent permitted by law, Emmaus Publishers' total liability for any claim arising from these Terms or our services is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, consequential, or special damages, including lost profits or lost sales, even if we've been advised of the possibility of such damages
Indemnification
You agree to indemnify and hold Emmaus Publishers harmless from any claims, damages, or expenses (including reasonable attorney's fees) arising from: content you provide that infringes third-party rights, your breach of these Terms, or your misuse of our services.
Termination
YEither party may terminate a project by written notice to the other. Refunds following termination are handled according to Section 6 (Cancellations and Refunds). Sections that by their nature should survive termination including Intellectual Property, Confidentiality, Disclaimers, Limitation of Liability, and Indemnification remain in effect after termination.
Governing Law and Disputes
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles. Any dispute arising from these Terms or our services will be resolved in the state or federal courts located in Los Angeles County, California.
Force Majeure
Emmaus Publishers is not liable for delays or failure to perform due to events beyond our reasonable control, including natural disasters, acts of God, internet or platform outages, or other circumstances outside our reasonable control.
Website Content
If our Site allows comments, reviews, or other user-submitted content in the future, Emmaus Publishers reserves the right to moderate or remove any content that is unlawful, abusive, or inconsistent with our Christian values and mission.
General Provisions
Entire Agreement. These Terms, together with your Service Agreement, make up the entire agreement between you and Emmaus Publishers regarding our services.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
No Waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.
Assignment. You may not assign your rights under these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Changes to These Terms. We may update these Terms from time to time. Continued use of our Site or services after changes take effect constitutes acceptance of the updated Terms.
Contact Us
Emmaus Publishers
914 E Crenshaw St Tampa, FL 33604 USA
+1 (813) 397 8637
info@emmauspublishers.com